Refund policy

We stand behind the quality of every product we sell. If your purchase does not work out for any reason, you may initiate a return or exchange within 30 days of receiving your order as long as the product is unwashed and unworn with tags included.

Any refund requests will only be refunded to the original form of payment. Please note that if a refund is requested, your refund will not include the original cost of shipping.

At this time, we do not offer free return shipping for international orders or refunds on any Taxes & Duties incurred from your original order. However, for any international exchange orders, we will cover the cost of sending your exchange back to you. For Taxes & Duties refund inquiries for any returned items, please reach out to your local customs office to receive appropriate compensation if applicable.

You can always contact us for any question at support@scaredbutalive.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
We will notify you when package is received and ship out your new item within 3 days of receiving shipment. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.