FAQ

PRODUCT

what is the best way to wash the collection? +
wash on cold. tumble dry until damp → hang dry to finish. no high heat. no dryer sheets. the [COMF+ fabric] holds its weight and shimmer — treat it accordingly and it lasts for years.
will a sold-out piece come back? +
straight answer: we don’t restock. when a piece sells out, it’s gone — that’s the deal. what you can do: follow us on instagram → new drops are announced there first. join the mailing list → you get early access to every new drop before it goes public. if you’re staring at your size in the cart, that’s the sign.
how do i know my size? +
every product page has its own [size chart] with exact measurements. when in doubt → measure your chest, waist, and hips and compare directly. you can also visit our [size guide] for a full breakdown across all styles.
will this actually fit my body type? +
sba is engineered for the [broader frame] → wider shoulders, tapered waist, room in the hips. not men's smalls shrunk down. not a women's tee with a different label. real measurements, drafted for real bodies. check our [fit tech] page for exact specs on how each style is cut.
what is COMF+ fabric? +
[COMF+] is our proprietary fabric blend. buttery, dense, and engineered with a subtle shimmer that holds wash after wash. anti-cling drape → it doesn't suction to your chest. never fades, never pills, never loses shape. it's not cotton. it's not polyester. it's something better → and it's only in Scared But Alive.
is this worth the price? +
here's the math: a $65 tank, worn 3x/week for 2 years → $0.42 per wear. you're not paying for a logo. you're paying for [560 GSM heavyweight fabric], engineered cuts, and limited production runs. no seasonal churn. no mass manufacturing. no fast fashion markup in reverse. the cost-per-wear on sba beats most of what's already in your wardrobe.
is this just another "pink it and shrink it" brand? +
the opposite. every piece is drafted from scratch for the broader frame → not resized men's patterns, not women's cuts with a different label. original engineering, original grading, original fit logic. the [shoulder drop], [waist taper], and [hip room] are all calculated for this specific body shape. if something doesn't fit right, that's on us → see our returns policy below.
what if it doesn't fit? +
[30-day returns] → no drama. unwashed, unworn, tags on. we cover exchange shipping. start at our [returns portal] and we'll get it sorted.

SHIPPING

how long does customer service take to respond? +
within 24 hours on most days. during major drops or launches → allow 2-3 business days. we read every message. we'll get back to you.
do you ship internationally? +
yes. sba ships worldwide. [import taxes] and duties may apply depending on your country → these are set by your local customs authority, not us. we have no control over those charges and cannot predict them. check your country's import threshold before ordering if this is a concern.
how long do orders take to ship? +
most orders are fulfilled within 24 hours. during drops and high-volume periods → allow 1-3 business days. you'll receive a tracking number as soon as your order ships.

RETURNS

what is the return policy? +
[30 days] from delivery. items must be unwashed, unworn, and returned with original tags attached. items that have been worn, washed, or damaged are not eligible. sale items are final sale unless otherwise stated.
how do i start a return? +
go to our [returns portal] → enter your order number → follow the steps. if you run into any issues, contact us directly and we'll sort it manually.
when will my return be processed? +
once your return is received and inspected → allow 3-5 business days for processing. you'll receive a confirmation once your refund or exchange has been issued. refunds go back to your original payment method.

COMPRESSION + FIT

is the sydney binder bra safe to work out in? +
yes. the sydney uses directional compression — it flattens the front silhouette without wrapping the ribcage circumferentially. your lungs have room to expand. unlike traditional binders, it does not restrict breathing capacity during high-exertion exercise. you can train a full session without the HP drain.
what is the difference between the sydney + a traditional binder? +
a traditional binder wraps 360° around the ribcage. the sydney compresses directionally — front panel only. the result: same chest profile control, but your ribs are free. no breathing restriction. no rib damage over time. designed for the gym, wearable all day.
do the tanks provide any chest compression? +
the tanks are not compression garments. they are coverage pieces — high-cut armholes that block the side view, structured fabric that drapes without clinging. pair the sydney underneath for compression + coverage in one loadout.
do all items fit the same across sizes? +
no. each piece is patterned independently. the ibiza rib tank runs slim — size up for a relaxed fit. the london tank is relaxed by default. shorts are true to size. the LA hoodie is oversized by design — size down for a more fitted look. always check the [size chart] on each product page. measurements vary by style.
i carry more width through the hips — will these shorts fit? +
yes. the berlin 7" + hawaii 5" are both built with additional hip allowance without blowing out the waist. the functional drawcord lets you cinch the waist independently. size for your hips, not your waist.

ORDERS + PAYMENT

what payment methods do you accept? +
visa, mastercard, amex, discover, apple pay, google pay, shop pay, + paypal. all transactions are processed through shopify payments with bank-level encryption.
can i track my order? +
yes. you will receive a shipping confirmation email with a tracking number as soon as your order ships. you can also check order status anytime at your account page.
can i modify or cancel my order after placing it? +
we process orders fast. if you need to change something, email support@scaredbutalive.com immediately. we will do our best — but once it ships, it ships. you can always initiate a return.
do you offer gift cards? +
yes. gift cards are available in $50, $100, $150, + $250 values. they never expire. if you are not sure what to get someone — this is the move.